SaaS Quarterly Updates

Our team makes sure you update your SaaS software without interruption with these safe guards in place:

• We only recommend updates that we have tested to ensure your control operating system still functions as it should.
• We are available in case something happens to revert back to the Windows version that properly runs your system.
• In order to update, we need to do a system reboot and we want to make sure that happens at the optimal time for your operation.

Read the Update Instructions below and click the “Schedule Your Update” button to pick a date and time that works for you in our scheduling calendar!

To limit operation disruption, we made it easy for you to choose a time for your update. Here’s what you need to know:

• The update process for each PC will take approximately 1 hour.
• This does not include configuration of new features.
• You will not have access to the software during the update.
• Please ensure that all your files are saved and closed before your scheduled update time.

Support: If you have any questions or need assistance, our support team is here to help. You can reach out to us at 1-844-4PRISM4 (+1 844-477-4764).

Feedback: Your feedback is valuable to us. After the update, we would appreciate if you could share your thoughts or report any issues. This will help us continue to improve and cater to your needs.

Thank you for your continued support and trust in our software. Your success is our priority, and we are committed to providing you with the best experience possible.

Security

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Fixes

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New Features

• Carbonite Cloud Backup – Carbonite backs up an exact image of the entire SaaS computer every single night. This greatly reduces recovery and replacement time for SaaS computers prevents data loss in the event a computer is destroyed.

Security

• Windows 10 cumulative updates. For more details, click the link – KB5043050
• .NET Framework cumulative updates. For more details, click the link – KB5042350

Fixes

• Fixed bug in NOAH flock-to-date 7 day reports where reports were from incorrect ranges.

New Features

• Compatibilty with Reach Export

Security

• Windows 10 cumulative updates. For more details, click the link – KB5043131
• .NET Framework cumulative updates. For more details, click the link – KB5041951

Fixes

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New Features

• BitDefender GravityZone. For more details, click the link – BitDefender
• Compatibilty with VEIT Bat2 scales

Security

• Windows 10 cumulative updates. For more details, click the link – KB5039705
• .NET Framework cumulative updates. For more details, click the link – KB5037932

Fixes

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New Features

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Security

• Windows 10 cumulative update. For more details, click the link: KB5033371
• .NET cumulative updates. For more details, click the links: KB5031984 & KB5031990

Fixes

• The conveyor speed mid-run hold time adjustment was not working. The control program was not storing the setting applied properly, causing it to be reset to its previous value.

New Features (REF)

• Tier totals have been added to the house summary screen. Adding tier totals provides the operators with additional immediate production statistics without having to print a report.
• Printer selection is now available for graphical reports. The printer selection allows operators to choose what printer they want to use without having to change the PC’s default printer.
• REF rate diagnostics export is now available. This export allows the operator to import the data from the REF shown on the graphs into their own data source systems for reporting and analysis.